Empower Your Business Communication
Contact Us
Contact Info
(856) 382-8100
636 N. Forklanding Road, Maple Shade, NJ 08052
Support Hours
Monday – Friday: 8:00 AM – 6:00 PM
After Hours & Weekend: Emergency Support Only
VoxEdge
VoxEdge
FAQ
Do you offer support if we need help?
Absolutely! VoxEdge offers customer support. Whether you need help setting up, troubleshooting, or just have a question about features, our team is always here to assist via phone, chat, or email.
What equipment do I need for VoxEdge VoIP service?
You can use any VoIP-enabled desk phone, softphone apps on your computer, or mobile devices. We also offer pre-configured phones for rent or purchase that are ready to plug and play.
Is VoxEdge compatible with Microsoft Teams?
Yes! VoxEdge integrates seamlessly with Microsoft Teams, enabling you to make and receive calls directly from your Teams interface while maintaining all VoIP features.
Can I keep my existing phone numbers?
Yes, we offer free number porting. You can bring your existing numbers with you to VoxEdge without any service interruption.
What happens if I lose internet connectivity?
VoxEdge offers automatic or manual call forwarding and failover options. If your internet goes down, calls can be routed to mobile devices or another backup line to keep your business running smoothly.
Do you offer scalable plans?
Definitely. VoxEdge scales with your business. Whether you have 5 users or 500, we offer plans that grow with you, including advanced features as your needs evolve.
Is there a contract?
No long-term contracts required! VoxEdge offers flexible month-to-month pricing, but we also have discounted rates for annual commitments.
Do you offer call recording or analytics?
Yes. VoxEdge provides powerful call recording and analytics tools to help monitor, review, and optimize your business communications.